This Agreement and the Supplements referred to apply to all visits by your Pet to Dogwood Cottage. Unless specified, the terms of this Agreement cover Dogwood Cottage, Inc.
We agree to provide the specific services to your Pet for each visit as indicated in your pup’s reservation for each of your Pet’s visits (“Services”). We will exercise reasonable judgment as we provide the Services.
By checking this box you acknowledge you have read and understand the above section.
You agree to pay us for the Services we provide to your Pet(s) during each visit at the rates set forth at the start of such visit (collectively the “Charges”). Prices are subject to change without notice and seasonal rates may apply. Charges begin on the day you leave your Pet(s). Dogwood check out time is by noon on the departure date and additional Charges will be due for late check out, which is one day equivalent of a daycare fee. If you do not pay your bill in full at check-out, Dogwood is required to return your Pet to you at the time of check-out. You understand, however, that you will remain liable for all Charges incurred during your Pet’s stay, and Dogwood reserves the right to collect any unpaid balance.
Reservations are accepted but not guaranteed without verification of all of the Dogwood Cottage requirements.
If you need to cancel your reservation, please do so at least 24 hours prior to your arrival date. Dogwood reserves the right to charge late cancellation fees.
You must provide an adult, over the age of 18, as a contact (‘Agent”) for Dogwood if you are unable to be reached in case of emergency. Your Agent must also be someone other than the primary Pet Parent(s) and should not be someone traveling with you if you are leaving town. If we cannot reach you, you authorize us to contact your Agent. You agree that your Agent shall have your full and complete authority to make any and all decisions, including those related to the health of your Pet and the expenditure of funds, for or on behalf of you and your Pet.
In an emergency or natural disaster, every effort will be made to contact you or your Agent to retrieve your Pet. You agree that Dogwood Cottage, at its sole discretion, is authorized to transport, and/or to make temporary alternative arrangements to house and care for your Pet until you or your Agent can retrieve the Pet. You understand it may not always be possible to safely evacuate your Pet.
The lobby is open for check-in and check-out as stated in the Cottage Rules and Policies. These hours are strictly enforced due to our morning, noon and night schedules and maintaining the peace and quiet in the neighborhood.
Do not bring items with your Pet that are valuable or irreplaceable. Dogwood Cottage is not responsible for loss or damage to any personal item or toy left with your Pet
We reserve the right to refuse to accept a Pet at check-in for any reason, including without limit, if it appears to us the Pet is sick, injured, in pain, or that its behavior could jeopardize the health or safety of other Pets or our staff.
While your Pet is staying with us, he or she will commingle and socialize with other Pets. Every effort will be made to ensure the safety of our guests by assessing each Pet.
Although all Pets coming into Dogwood are required to be vaccinated, it is still possible for a Pet to become ill. You understand this risk and agree that Dogwood is not liable for any expense related to illness suffered by your pet during or after its stay, including but not limited to Tracheobronchitis (Canine Cough) or H3N8 and H3N2 (Canine Influenza).
If you or your Agent do not pick up your Pet at the agreed upon date and time, you hereby authorize us to continue to provide the Services as set forth in this Agreement at your expense. If Dogwood determines, at its sole discretion, that an extension of Services is required, payment in full may be required prior to extending such Services. Notwithstanding the foregoing, if your Pet is deemed abandoned under local, state, or federal laws or regulations, or in Dogwood’s discretion as permitted by law, we will follow the Abandoned Pet Procedure. Dogwood daycare guests may be converted to boarding services if the Pet has not been picked up within the lobby hours and you shall pay the expense.
Unless otherwise required by applicable law, if you fail to pick up your Pet by the designated time:
You represent to us that you are the owner(s) of the Pet(s) and that you are fully authorized to enter into this Agreement. All of the information about you and your Pet in this Agreement is true, accurate and complete. In a custody dispute we will require proof of ownership, a written property settlement agreement or court decree.
This written Agreement constitutes our entire and only agreement and there are no oral agreements or understandings except as provided for in this Agreement.
The terms used throughout this Agreement, whether capitalized or not, and in either the singular or plural form, means as follows: “We,” “Us,” “Dogwood Cottage” and “Dogwood” means Dogwood Cottage, Inc., its associates and its subsidiaries. “You” and “your” shall mean the Pet Parent(s) signing this Agreement. “Pet” or “your pet” shall mean the dog(s) using the services of Dogwood and shall refer to the Pet(s) designated by the Pet Parent in this Agreement.
You have read this entire Agreement, you have had the opportunity to discuss it with us to your satisfaction, and you agree to its terms.
Pet Parent(s) eSignature**
**By entering your name in this field you are signing this Agreement electronically. You agree your electronic signature is the legal equivalent of your manual signature on this Agreement. By entering your name you consent to be legally bound by this Agreement's terms and conditions.
Address (City, State, Zip Code)
Agents* who can act on your behalf for all purposes under this Agreement:
Best Phone Number
Relationship to Pet Parent(s):
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Relationship to Pet Parent(s):